Payments at Kindermate
We support the following payment options at Kindermate:
• Cash on Delivery (available in selected pin codes)
• Credit Card
• Debit Card
• Net banking
• UPI
Kindermate reserves the right to determine the COD limit for every customer and/or order. The COD limit includes any undelivered, unpaid orders and any new orders being placed. In COD we take a small advance (token) amount to avoid fack orders and it will be deducted from your total payment.
What should I do if my payment fails?
Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available at your pin code to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.
CANCELLATION POLICY
Order cancellation only possible before the product is dispatched from our warehouse.
Cancelled the order if the product has been not dispached, when shall I get the refund?
If you had selected Cash on Delivery, token amount will be refund into your account within 7-10 days from the time of order cancellation. For payments made via Credit Card, Debit Card, Net Banking you will receive refund into your account within 7-10 days from the time of order cancellation. If payment was made by any UPI then, refund will be initiated into the UPI within three day of your order cancellation.
If I return/cancel the purchased product, what charges will i incur?
If you return/cancle the purchased product no refunds of token amount in COD. For payments made via Credit Card, Debit Card, Net Banking or UPI The same amount of token amount will be deducted from your payment and remaining amount will be refund into your account within 7-10 days from the time of order cancellation.
Payment of Referral
The total payment of all successful referrals from 1st to 15th of each month will be paid to the account (that given by referrer) on 25th of the same month and the total payment of all successful referrals from 16th to 31st of each month will be paid to the account (that given by referrer) on 10th of the next month. (Public holidays or technical glitches can sometimes cause delays)